Russell+, The Service that Supports You!

No matter what company’s warehousing operations you follow, challenges are bound to arise. 

Many of the problems include equipment malfunction, limited storage space, and demanding inventory tracking requirements. All these problems are common throughout this industry, as no warehousing operation can be perfect. But what isn’t standard is having the luxury of time on your hands. This is where our latest service, Russell+, can help address these issues. 

In this blog, we’ll cover what exactly Russell+ is and how it has your company’s maintenance needs at the core of this solution. We’ll also talk about some of the offerings and what exactly they determine for the user’s situation. Finally, we’ll end with a simulated scenario of two different companies to demonstrate the utility Russell+ provides. This utility not only extends through the company but also relieves decision-makers’ workload as well.

Russell+ is a monthly subscription created to help take some of the pressure of everyday warehousing off the shoulders of the department. This plan was carefully developed to maximize your company’s efficiency and ensure smooth operations. To accommodate different operational needs, there are four different tiers that we offer. Each one of the following tiers has its own unique value and structure to be realized. These tiers are: 

• Core 

• Professional 

• Enterprise 

• Enterprise+ 

As stated before, each tier has its own unique qualities that make it special and affordable. The individual benefits include: 

Core 

• Discounted parts 

• Quarterly inspections 

• Discounted labor rates 

Professional 

• Remote support 

• Critical file storage (PLC/HMI) 

• Spare parts recommendations 

Enterprise 

• Predictive maintenance planning 

• Total asset management 

Enterprise+ 

• Resident technician options 

For more benefits, visit the Russell+ webpage. 

This plan can benefit a number of different-sized companies and industries. For example, Russell Conveyor has worked in the food, pharmaceutical, distribution, and of course the warehousing industry. With this simple monthly subscription, any business who deals with automation, conveyor systems, and control panels can achieve the following: 

• Increased productivity 

• Dedicated repair team 

• Decreased downtime 

• Extended equipment life  

To demonstrate how this service can construct a beneficial workplace culture, we’re going to highlight two simulated scenarios. One business uses Russell+, and one operates without it. 

Business with Russell+ 

This organization is a dedicated supplier of the very popular “5 Star Cola.” The warehouse manager is working on a very important deal to transport 25 pallets of 5 Star Cola to “Super Successful Company.” Just as they are about to start shipping, one of their intricate conveyor systems starts to malfunction. Luckily for the manager, their company is an Enterprise+ subscriber. They make a call to their local technician and they’re able to fix the system in no time. Soon, they’re back to making their delivery with a full diagnosis of what went wrong. 

Business without Russell+ 

On the opposite side, a rival soda business is making their world-famous “Lemon-Lime Float” drink. They’re making their routine shipments to the local grocery chains. Just as they’re about to move the usual shipment, their main system breaks. They call their local repair team to fix it, and even though they get the repairs done at a reasonable time, they had an incredible time cost. During the time spent repairing the system, they could have been running preventive maintenance checks on other equipment, repairing other machines, and spending more time keeping the business running. 

These scenarios are obviously fictitious, but the value they display is very real. 

Russell Conveyor has been in business for over 20 years, the expertise we’ve developed in this time is unmatched. With this Russell+ plan, not only do you get access to our several features, but you also receive our specialized knowledge of the industry. Our goal for starting this program was to share this expertise we’ve developed and potentially help other businesses grow. The only question that remains is: Are you ready to have more free time? 

Call us today at (336) 526-3014 and let’s discuss how we can help support your business. 

Still don’t know if you need external maintenance? Read our blog on In-house vs. Outsourced Maintenance.